Doctor very seldom use scar cream.. She deal with keloid patient, before this she use combined treatment after inject steroid together with scar cream but she don`t see the effect. So stop using it... However doctor willing to participate scar away try on her patient whether effective or not.. Doctor don`t do major surgery just minor surgery like biopsy.. Now hospital having 3 brands which is dermatix, lensicar and cicatrix.. Recommend to go for Dr. Fatimah, she deal with heavy keloid, burn patient 